60-Day Money-Back Guarantee
Every Sodatide order is backed by a 60-day satisfaction guarantee from the date of purchase.
How the Guarantee Works
We stand behind the quality of Sodatide. If, after using the product for at least 30 days, you are not completely satisfied with your results, the product, or your overall experience, you may request a refund within 60 days of your original purchase date.
How to Request a Refund
To start a refund request, simply contact our support team at contact@customercs.com with your order details. Our team will guide you through the return process and confirm your refund once the request is verified.
What You'll Need
- The email address or name used at checkout.
- Your order number or confirmation email, if available.
- The approximate purchase date.
Processing Time
Once your refund request is confirmed, please allow time for the refund to be processed and reflected on your original payment method. Processing times can vary depending on your bank or card provider.
Order Processing & Billing
Orders placed through this website are fulfilled and billed by a third-party retailer. Your billing statement may reflect the retailer's name rather than "Sodatide." This does not affect your guarantee or your ability to request a refund.
Questions About Your Order
If you have any questions about your purchase, shipping, or the guarantee before requesting a refund, our support team is happy to help — just reach out through our Contact page.