Order & Guarantee Support
For questions about an existing order, shipping, or to request a refund under our 60-day guarantee, email our support team at:
General & Website Inquiries
For general questions about this website or the information on it, you can reach us at:
Please Note
Orders placed through this website are processed and fulfilled by a third-party retailer. Your billing statement may show the retailer's name rather than "Sodatide" — this is normal and does not affect your order or your guarantee.
We aim to respond to all inquiries as quickly as possible. For the fastest response on an order-related question, please include your order number or the email address used at checkout.
Before You Reach Out
Many common questions — including how the guarantee works, how many bottles to order, and shipping details — are already answered on our Refund Policy page and in the FAQ section on our home page.